Upstream Voice Service Unavailable

Incident Report for YourCloudTelco

Resolved

This incident has been resolved.

Posted Jun 15, 2020 - 15:32 AEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 15, 2020 - 14:09 AEST

Update

We have made some changes to outbound routing to ensure that no calls go out through Vocus during this time.

Posted Jun 15, 2020 - 12:13 AEST

Update

We are continuing to work on a fix for this issue.

Posted Jun 15, 2020 - 11:38 AEST

Identified

One of our major upstream carriers is currently experiencing issues with their service.
http://status.vocus.com.au/view-incident.aspx?IncidentID=565

Posted Jun 15, 2020 - 11:37 AEST

This incident affected: YourCloudTelco Calling Platform (Network).