All Systems Operational
YourCloudTelco Calling Platform (Network) Operational
Arena Operational
YourCloudTelco Management CAP Operational
YourCloudPBX ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 19, 2019

No incidents reported today.

Apr 18, 2019

No incidents reported.

Apr 17, 2019

No incidents reported.

Apr 16, 2019

No incidents reported.

Apr 15, 2019
Resolved - Our servers have now been restarted and web access to YourCloudTelco is now available.
Apr 15, 12:57 AEST
Update - The issue has been identified to a DB corruption that caused a lockup. As part of the process the system is designed to repair itself, which caused the various web UI to become unresponsive. During this partial outage calling was unaffected as the system is designed to allow calls in this scenario.
Apr 15, 11:32 AEST
Identified - The issue has been identified and a fix is being implemented.
Apr 15, 11:21 AEST
Investigating - YourCloudTelco CAP & Arena Unavailable platforms are being restarted. This should take approximately 10 minutes. Bear with us.
Apr 15, 10:48 AEST
Resolved - This issue is now resolved. Please let us know if you see any problems going forward.
Apr 15, 10:56 AEST
Investigating - We are experiencing a delay in connection of some inbound calls and some calls are timing out. Our team is investigating this and we will provide updates.
Apr 15, 10:06 AEST
Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 12, 2019

No incidents reported.

Apr 11, 2019

No incidents reported.

Apr 10, 2019

No incidents reported.

Apr 9, 2019

No incidents reported.

Apr 8, 2019
Resolved - Voicemail is back up again. Please let us know if you encounter any further problems.
Apr 8, 10:15 AEST
Investigating - Voicemail recordings and retrievals are failing. Our team is investigating the issue and we hope to have the voicemail service back shortly.
Apr 8, 09:39 AEST
Apr 7, 2019

No incidents reported.

Apr 6, 2019

No incidents reported.

Apr 5, 2019

No incidents reported.