YourCloudTelco Status

All Systems Operational

YourCloudTelco Calling Platform (Network) Operational

Arena Operational

YourCloudTelco Management CAP Operational

YourCloudPBX Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 19, 2019

No incidents reported today.

Apr 18, 2019

No incidents reported.

Apr 17, 2019

No incidents reported.

Apr 16, 2019

No incidents reported.

Apr 15, 2019

YourCloudTelco CAP & Arena Unavailable

Resolved - Our servers have now been restarted and web access to YourCloudTelco is now available.
Apr 15, 12:57 AEST

Update - The issue has been identified to a DB corruption that caused a lockup. As part of the process the system is designed to repair itself, which caused the various web UI to become unresponsive. During this partial outage calling was unaffected as the system is designed to allow calls in this scenario.
Apr 15, 11:32 AEST

Identified - The issue has been identified and a fix is being implemented.
Apr 15, 11:21 AEST

Investigating - YourCloudTelco CAP & Arena Unavailable platforms are being restarted. This should take approximately 10 minutes. Bear with us.
Apr 15, 10:48 AEST

Inbound Calling Delay

Resolved - This issue is now resolved. Please let us know if you see any problems going forward.
Apr 15, 10:56 AEST

Investigating - We are experiencing a delay in connection of some inbound calls and some calls are timing out. Our team is investigating this and we will provide updates.
Apr 15, 10:06 AEST

Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 12, 2019

No incidents reported.

Apr 11, 2019

No incidents reported.

Apr 10, 2019

No incidents reported.

Apr 9, 2019

No incidents reported.

Apr 8, 2019

Voicemail Not Available

Resolved - Voicemail is back up again. Please let us know if you encounter any further problems.
Apr 8, 10:15 AEST

Investigating - Voicemail recordings and retrievals are failing. Our team is investigating the issue and we hope to have the voicemail service back shortly.
Apr 8, 09:39 AEST

Apr 7, 2019

No incidents reported.

Apr 6, 2019

No incidents reported.

Apr 5, 2019

No incidents reported.