All Systems Operational
YourCloudTelco Calling Platform (Network) Operational
Arena Operational
YourCloudTelco Management CAP Operational
YourCloudPBX ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 19, 2019
Inbound and Outbound calling issue
Postmortem - Read details
Aug 19, 16:08 AEST
Resolved - This incident has been resolved.
Aug 19, 16:07 AEST
Monitoring - A fix has been implemented and we are monitoring the network.
Information on what happened will be provided shortly.
Aug 19, 09:27 AEST
Investigating - We are currently investigating an issue with both inbound and outbound calling. We will keep you posted once we know more.
Aug 19, 09:00 AEST
Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019
YourCloudTelco | Arena
Resolved - This incident has been resolved.
Aug 14, 09:49 AEST
Update - We are continuing to investigate this issue.
Aug 14, 09:49 AEST
Investigating - Arena is currently not accessible. While we are investigating please note that calling is not affected.
Aug 14, 09:20 AEST
Aug 13, 2019
System database maintenance
Completed - The scheduled maintenance has been completed.
Aug 13, 22:48 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 20:30 AEST
Scheduled - We will be undergoing the next stage of our database maintenance Tuesday 13th August evening. As a precaution of we will temporarily disable access Arena and the YourCloudPBX during the outage window. This outage will NOT disrupt calling. We anticipate resumption to normal around 10:30 pm AEST.
Aug 12, 15:00 AEST
Aug 12, 2019
DNS issues
Resolved - This issue has been resolved.
Aug 12, 09:36 AEST
Investigating - We are currently investigating an issue with DNS, this will be maybe affecting some vanity URL's used for registration and account access.
Aug 12, 08:54 AEST
Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019

No incidents reported.

Aug 8, 2019

No incidents reported.

Aug 7, 2019

No incidents reported.

Aug 6, 2019

No incidents reported.

Aug 5, 2019

No incidents reported.

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