Server Maintenance - Increase Capacity
Scheduled Maintenance Report for YourCloudTelco
Completed
This work was completed at approximately 6:30am Saturday, 24 hours earlier than my original notice.
As planned the shift in traffic has substantially reduced the load against the affected part of the network.

Mike Johnstone.
Posted Dec 04, 2017 - 10:20 AEDT
Scheduled
Date: 3 Dec, 2017
Start Time: 06:00
Finish Time: 06:30

Purpose: New server capacity
Affected Services: Approximately 20% of customers

On Sunday morning we will stand up new server capacity to alleviate load and resulting voice quality issues experienced by a segment of customers. My apologises for this late notification, but the steady march of increasing load and quality issues experienced last two weeks left me little option for this last minute weekends upgrade.

While the shift does not require a service restart on our side, for partners monitoring our services you may see a momentary loss of registration if your customers are the group being shifted. No change is required on the clients CPE.

Mike Johnstone
Posted Dec 02, 2017 - 06:21 AEDT