Outbound Calling

Incident Report for YourCloudTelco

Postmortem

There were intermittent issues with the system used to handle incoming and outgoing calls. The issue was a result of a connection with one of our databases with a one of our providers.
We worked with our service provider and the issue was fixed.

We apologise for any inconvenience this may have caused.

Posted Jul 26, 2019 - 10:40 AEST

Resolved

This incident is now resolved.

Posted Jul 17, 2019 - 10:12 AEST

Investigating

We are currently investigating an outbound calling issues.
We will provide an update once we know more.

Posted Jul 17, 2019 - 10:00 AEST

This incident affected: YourCloudTelco Calling Platform (Network).