Intermittent In and Outbound calling issues
Incident Report for YourCloudTelco
Postmortem

We use a tool to monitor network traffic. A recent update to this tool caused one of our servers to exceed its limit on the number of open connections, which impacted several unrelated services on that part of the network.
This issue was challenging to identify because the disruptions were occasional and only affected certain users connected to specific parts of the system.

Mike Johnstone | CEO

Posted Oct 10, 2024 - 16:23 AEDT

Resolved
This incident has been resolved.
Posted Oct 10, 2024 - 16:22 AEDT
Investigating
We are currently investigating this issue.
Posted Oct 10, 2024 - 14:33 AEDT
This incident affected: YourCloudTelco Calling Platform (Network).