Billing transaction delay
Incident Report for YourCloudTelco
This incident has been resolved.
Posted Mar 12, 2019 - 10:11 AEDT
One of our servers has just restarted, all servers are now back and calls are going through.
We are still monitoring and will keep you posted.
Posted Mar 08, 2019 - 09:18 AEDT
All bill processing is now up to date. We are still monitoring this.
When implementing the fix one of our servers did restart.
Posted Mar 07, 2019 - 11:56 AEDT
A delay in processing billing transactions has been identified, the team is currently resolving this.
Please note this is not causing a delay in calling.
Posted Mar 07, 2019 - 11:19 AEDT
This incident affected: Arena, YourCloudTelco Management CAP, and YourCloudPBX.