Partial Outage

Incident Report for YourCloudTelco

Resolved

This incident has been resolved.

Posted Dec 14, 2018 - 17:37 AEDT

Monitoring

Between 12:25 - 12;50 customers reported calls taking upwards of 30 seconds to connect. We isolated the issue to one of the call servers which has now been resolved.

This disruption will have impacted approximately 15% of callers on the network.

We apologise for any inconvenience.

Mike Johnstone

Posted Dec 14, 2018 - 14:45 AEDT